Women are more likely to make use of online GP services, data suggest

Women are more likely than men to make use of online GP services, according to data from an app that allows patients to book GP appointments via their smartphone.

Data from iPLATO Healthcare’s myGPTM app found that women were responsible for 68% of all GP appointments booked. The data also showed that 62% of the myGP users who had set up medication reminders were women. 

Women were also more likely to register as carers for dependents, which allows them to book GP appointments for the people they care for. Almost 90% of the registered carers on myGP were women and 52% of the dependents added to the app were under the age of five.


Established in 2006, iPLATO’s solutions have proven to improve patient access to healthcare and early diagnosis, enabling powerful health promotion and support for citizens living with long-term conditions. 
Click here for more details.

This article has been funded by iPLATO for GP Connect

The myGP app is free for patients and allows them to securely book or cancel appointments on their smartphone if their GP surgery is enrolled with iPLATO. It also enables practices to automate data collection such as smoking status, streamline call and recall, improve adherence and access to medication and support self care through digital care plans.

Lemarie Moses, product manager of myGP, said the data reflected an emerging trend of women making use of technology to manage their busy day-to-day lives.

Of the 6.5m unpaid carers in the UK, 58% are women. According to Carers UK over 2.4m people in the UK are caring for both young children and an older or disabled relatives and it is anticipated that there will be a rise in the number of people involved in multigenerational caring.

Ms Moses said: ‘We are incredibly excited about the ability of myGP to really make a difference to the lives of families across the UK. Our recent data analysis shows an emerging trend of women harnessing tech to cope with and manage their busy day-to-day lives. As a working parent, I understand the difficulties of finding the time to manage the healthcare of your children, as well as staying on top of your own.'

She added that a benefit of the app compared with current online access arrangements is that registration for the service is easier for patients and practices. Patients register remotely using their date of birth and the mobile number they have registered with the practice and, following a quick authentication process, they are able to use the service.

Have you registered with us yet?

Register now to enjoy more articles and free email bulletins


Already registered?

Sign in

Just published

GP on phone in recorded consultation assessment

Consultation skills to help GP trainees pass the RCA

Dr Afsar Rizvi highlights the key skills GP trainees need to master in order to pass...

Wes Streeting

Labour promises same GP 'each appointment' and face-to-face access if patients want it

A Labour government would offer patients the chance to see 'the same doctor each...

Man wearing mask on train

UK faces serious threat from flu and COVID-19 'twindemic' this winter

There are strong indications the UK faces a dangerous 'twindemic' of COVID-19 and...

NHS sign outside a building

PCN contract overhaul defers two-week appointment target until April 2023

NHS England has announced changes to the network contract DES, including deferring...


NHS sets out priorities for extra GP funding this winter

Integrated care boards could target extra funding for general practice at phone systems,...

Shadow chancellor Rachel Reeves

Labour promises to double medical school places with tax cut reversal

A Labour government would double medical school places with funding raised from reversing...