Healthcare watchdog praises pathology departments for faster turnaround of tests but urges consistent attention to value for money A Healthcare Commission review has found that pathology departments deserve praise for processing more tests more quickly but urges them to consider the consistency of their services and value for money.
These findings are released today (Tuesday) in a Healthcare Commission national report on pathology services.
A survey of clinicians carried out as part of the review showed that most of them were happy with the quality of pathology services in their hospitals. Eighty one per cent praised the support and guidance received from pathology departments and 89% the quality of supporting information included in pathology reports.
The greatest problem seen by the clinicians who responded to the survey was in ensuring that results always reached the right person by the time that they were needed – only 46% of those surveyed agreed that the response was always timely and 62% that urgent results always got to the right person.
Pathology laboratories test 175 million samples each year at a cost of £2.5 billion and their findings affect over 70% of clinical decisions.
Getting results – Pathology Services in Acute and Specialist Trusts is the last of three reports from the Healthcare Commission, which together present a comprehensive assessment of diagnostic services in England during 2005/06. The Commission reviewed the performance of pathology laboratories using data from all 168 pathology services and a survey of 5,500 doctors and nurses.
The Commission highlights the following key findings in the report:
· Despite increasing demand from clinicians, most pathology departments are turning tests around faster
Nationally the numbers of microbiology requests from clinicians have
been rising by 9.5% a year, biochemistry and haematology by 6.4% and
histopathology by around 1% a year. Demand from GPs has also grown
The Commission praises pathology laboratories for meeting this
increased demand and for turning around urgent tests faster. For
example troponin tests, to check whether A&E patients with chest pain
have had a heart attack, were turned around 20% more quickly on
average than in 2003 (from 75 minutes to 60 minutes).
However it found that there could be wide variation in how long it
took the same laboratory to perform a specific test. The Commission
urges trusts to agree targets with clinicians for speed of service
that reflect clinical needs.
· While praising trusts for the faster turnaround of urgent tests, the Commission also urges pathology departments to ensure they all consider value for money
Less urgent results and GP referred requests, such as tests for
thyroid function, were also being turned around faster which raises
complex questions as to whether the extra costs often required to
achieve faster times in all non-urgent cases are justified.
Overall, there was a greater variation in costs among trusts than can
be explained by the numbers and types of tests that they perform. For
example, one in ten acute trusts spent less than £4.67 on each
request for clinical biochemistry tests, while at the other extreme
an equal number of trusts spent more than £8.45.
There was also great variation among trusts in levels of demand for
pathology services. Doctors in one in 10 A&E departments requested
more than four biochemistry tests for every patient seen, while a
similar number requested less than one test per patient. The
Commission says that all trusts should agree guidelines on
The review found that at some trusts large numbers of tests on the
same patients were repeated unnecessarily and at a cost. For example,
there is seldom a clinical need to repeat a thyroid function test for
an admitted patient within four days, but some trusts reported that
11% of these tests were repeated this often.
Commissioners of services and trusts should ensure that pathology
departments with unit costs or productivity figures differing widely
from the norm are providing good value for money.
Some trusts were also found to be slow to introduce more effective
up-to-date technologies or to develop the potential of pathology
networks set up under the Department of Health’s Modernising
Healthcare Commission Chief Executive Anna Walker said: “Pathology departments are a vital function within the NHS and should be praised for the high quality of work they produce and the faster turn around of results they have achieved, despite a rise in demand from clinicians.
“Our review showed significant variation in costs for pathology services between different trusts. We would urge all trusts to benchmark their performance and ensure that they are providing their services with the best value for money.”