Walk-in centres near stations 'unpopular and expensive'

Walk-in centres near train stations are not popular with commuters and expensive to run, according to a DoH-funded pilot study.

Pilot walk-in centres for commuters proved to be expensive and had low attendance (Photograph: SPL)

Six walk-in centres, run by independent providers, were set up between 2005 and 2007 to provide health care to commuters.

The average number of patients attending each centre on days when a patient user survey was undertaken was between 33 and 101 per day. This was considerably lower than the anticipated capacity of 150-180 patients a day.

The estimated cost per attendance for the centres was between £52 and £150, according to results published in the BJGP.

The researchers, led by Dr Alica O'Cathain, from the University of Sheffield, concluded: ‘Pilot walk-in centres placed near train centres for commuters had low activity levels and high costs.

‘A policy of placing healthcare centres in areas of high worker density may be more successful.'

Have you registered with us yet?

Register now to enjoy more articles and free email bulletins


Already registered?

Sign in

Just published


GP leaders demand urgent funding to maintain safety in general practice

Underfunding and staff shortages in general practice have put patient safety at risk,...

Labour shadow health secretary Wes Streeting

Labour plans neighbourhood walk-in GP centres open seven days a week

Labour would set up new neighbourhood walk-in GP hubs that could be open seven days...

BMA sign

What questions is the BMA asking GPs to shape its vision for general practice?

GPs are being asked for their views on continuity of care, contracts, safe working...

Scotland's cabinet secretary for health and social care Michael Matheson

Primary care will need bigger share of NHS funding in future, Scottish health secretary says

The share of NHS funding that goes to primary care will have to increase if the health...

Sign pointing to hospital

NHS England seeks to clarify GPs' responsibilities when using advice and guidance

New guidance from NHS England has set out the clinical responsibilities and medicolegal...

Widespread joint pain - red flag symptoms

Presentations and red flag symptoms that may alert you to potentially serious conditions...