Video: Social media can transform healthcare, RCGP debate hears

Few GPs would follow Professor Clare Gerada's example and give patients their mobile telephone numbers or email addresses, the annual RCGP conference heard today.

The RCGP chair told delegates at a social media debate that she had given many of her patients, including doctors with addiction and mental illness problems, her email and mobile number.

The audience took a show of hands on the idea, with the majority saying they would not do the same.

Professor Gerada added: ‘I think it will be social media rather than telehealth or telecare that will transform healthcare.’

North east Scotland GP Dr Alison Douglas said: ‘I would argue that you should document professional communications not just to be defensive but to have a professional record.’

But Dr Ben Riley, RCGP medical director for e-learning, said emails or texts provided greater documentation than phone calls.

Belfast GP Dr Brian Cunningham said: ‘I’m old enough to have practised as a GP without a computer on my desk. When it arrived I was told it would save me 40 minutes a day. That hasn’t happened.

Other panellists said social networks had enabled them to receive peer support.

The RCGP is consulting on a social media highway code for GPs. To contribute, email your comments to communications@rcgp.org.uk or visit the college’s Facebook page.

* Editor's Blog: Should patients have their GP's mobile phone number and email address?

Have you registered with us yet?

Register now to enjoy more articles and free email bulletins

Register

Already registered?

Sign in

Follow Us:

Just published

GPs demand 'triple lock' on ARRS budgets as unfunded pay rise threatens recruitment

GPs demand 'triple lock' on ARRS budgets as unfunded pay rise threatens recruitment

PCNs will be unable to hire the staff they need to support general practice because...

Medeconomics becomes GP Business

Medeconomics becomes GP Business

Our relaunched site, GP Business, supports best practice in finance, management and...

GP to complete COVID-19 boosters in care homes by 1 November

GP to complete COVID-19 boosters in care homes by 1 November

GP-led COVID-19 vaccination sites have been told to prioritise booster jabs for patients...

NHS aims to vaccinate most 12- to 15-year-olds against COVID-19 by October half term

NHS aims to vaccinate most 12- to 15-year-olds against COVID-19 by October half term

NHS England is aiming to administer COVID-19 vaccines to most 12- to 15-year-olds...

BMA demands ‘immediate QOF suspension’ as GPs prepare for booster campaign

BMA demands ‘immediate QOF suspension’ as GPs prepare for booster campaign

The BMA has called for an 'immediate suspension' of QOF with income protection to...

'Out of touch' Javid deepens rift with GPs over face-to-face appointments

'Out of touch' Javid deepens rift with GPs over face-to-face appointments

GP leaders have accused Sajid Javid of being out of touch with reality after he told...