Stress forces many practice managers out

An increasing number of practice managers are taking sick leave or resigning because of workload pressures, GP leaders have warned.

Dr Nigel Watson: every practice is under pressure
Dr Nigel Watson: every practice is under pressure

Somerset LMC deputy medical secretary Dr Barry Moyse said the LMC had been 'shocked by the number of calls it has received from practice managers, and the numbers taking sick leave or even resigning'.

Wessex LMCs' chief executive, Dr Nigel Watson, said he had seen a similar increase locally, and believed it was a national issue. 'I think that every practice is facing the same pressures,' he said.

Writing in Somerset LMC's October newsletter, Dr Moyse said practice managers often lacked support. 'Too many GPs are too busy to help and support their managers.'

Dr Moyse said that many GPs had been able to address their own work-life balance because they were often able to switch to part-time working. However, GP reported earlier this year that LMCs had seen a sharp rise in GPs suffering from stress and depression (GP, 15 February).

Dr Watson said the workloads of practice managers were increasing because of CQC registration and commissioning responsibilities. 'When the administrative burden increases, a lot of it falls on to the practice manager,' he said.

'I think it's very easy to focus on the clinical and administrative burden and not see the person behind that who is dealing with it,' he added.

GPC negotiator Dr Chaand Nagpaul said he was not surprised by reports of practice managers taking sick leave or resigning. 'Practice managers have had to absorb an avalanche of work in recent years,' he said.

Tom Brownlie, chief executive of the Association of Medical Secretaries, Practice Managers, Administrators and Receptionists (AMSPAR), said: 'AMSPAR has been arguing against duplication of work for both CQC registration and revalidation.

'It would also help if practice managers were given fuller roles on CCGs so their knowledge and expertise could be taken on board at the earliest opportunity.'

Have you registered with us yet?

Register now to enjoy more articles and free email bulletins

Register

Already registered?

Sign in

Follow Us:

Just published

Boris Johnson, Sajid Javid and NHS chief executive Amanda Pritchard at Downing Street press conference

GPs offered £15 per jab as government sets 31 January COVID-19 booster deadline

COVID-19 vaccine payments to GP practices will rise nearly a fifth to £15 per jab...

Houses of parliament

Evidence for mandatory NHS staff COVID-19 jabs 'not good enough', says Lords committee

Evidence to support government plans to require all NHS staff in patient-facing roles...

Dr Farah Jameel

Practices 'need substantial support' to step up Omicron response, warns BMA GP chair

General practice is already facing unsustainable pressure and will need 'substantial...

JCVI COVID-19 immunisation chair Professor Wei Shen Lim

JCVI backs immediate expansion of COVID-19 vaccination to combat Omicron variant

The COVID-19 booster campaign should expand immediately to people aged 18-39 and...

Close up of hand holding sample tube with 'Omicron' handwritten on side

Government urged to 'free up' GP practices and expand steps to control Omicron

GPs have called for immediate action such as suspension of QOF to allow practices...

(Photo: Mike Kemp/Getty Images)

Coronavirus: Key guidance GPs need to know about COVID-19

GPonline provides an overview of the key guidance relating to coronavirus, including...