Stress forces many practice managers out

An increasing number of practice managers are taking sick leave or resigning because of workload pressures, GP leaders have warned.

Dr Nigel Watson: every practice is under pressure
Dr Nigel Watson: every practice is under pressure

Somerset LMC deputy medical secretary Dr Barry Moyse said the LMC had been 'shocked by the number of calls it has received from practice managers, and the numbers taking sick leave or even resigning'.

Wessex LMCs' chief executive, Dr Nigel Watson, said he had seen a similar increase locally, and believed it was a national issue. 'I think that every practice is facing the same pressures,' he said.

Writing in Somerset LMC's October newsletter, Dr Moyse said practice managers often lacked support. 'Too many GPs are too busy to help and support their managers.'

Dr Moyse said that many GPs had been able to address their own work-life balance because they were often able to switch to part-time working. However, GP reported earlier this year that LMCs had seen a sharp rise in GPs suffering from stress and depression (GP, 15 February).

Dr Watson said the workloads of practice managers were increasing because of CQC registration and commissioning responsibilities. 'When the administrative burden increases, a lot of it falls on to the practice manager,' he said.

'I think it's very easy to focus on the clinical and administrative burden and not see the person behind that who is dealing with it,' he added.

GPC negotiator Dr Chaand Nagpaul said he was not surprised by reports of practice managers taking sick leave or resigning. 'Practice managers have had to absorb an avalanche of work in recent years,' he said.

Tom Brownlie, chief executive of the Association of Medical Secretaries, Practice Managers, Administrators and Receptionists (AMSPAR), said: 'AMSPAR has been arguing against duplication of work for both CQC registration and revalidation.

'It would also help if practice managers were given fuller roles on CCGs so their knowledge and expertise could be taken on board at the earliest opportunity.'

Have you registered with us yet?

Register now to enjoy more articles and free email bulletins

Register

Already registered?

Sign in

Follow Us:

Just published

Coronavirus: Key guidance GPs need to know about COVID-19

Coronavirus: Key guidance GPs need to know about COVID-19

GPonline provides an overview of the key guidance relating to coronavirus, including...

GPs told to restore patient activity to pre-pandemic levels in new NHS England guidance

GPs told to restore patient activity to pre-pandemic levels in new NHS England guidance

GP practices have been instructed to increase activity, 'make rapid progress' on...

How to deal with patient requests for face covering exemption letters

How to deal with patient requests for face covering exemption letters

MDU medico-legal advisers Dr Ellie Mein provides advice for GPs on dealing with patients...

Should remote consultations be the default after COVID-19?

Should remote consultations be the default after COVID-19?

Health secretary Matt Hancock has suggested that general practice should follow a...

Government changes self isolation rules for GPs returning from abroad

Government changes self isolation rules for GPs returning from abroad

GPs and other healthcare professionals in England will now be required to self isolate...

GPs urge caution over health secretary's push for 'all' consultations to be remote

GPs urge caution over health secretary's push for 'all' consultations to be remote

GPs have accused the health secretary of failing to understand ‘the importance of...