Royal College of Nursing welcomes decision to change payroll provider

A decision by a number of trusts in Leicestershire and Northamptonshire to change their payroll provider in an effort to address staff pay errors has been welcomed by the Royal College of Nursing (RCN).

The five trusts have commissioned the NHS Shared Business Services to take over the management of their payroll service from Capita on 1 January 2009.

Cliff Edwards, RCN regional officer for Leicestershire, said: ‘Being paid correctly is something that staff should be able to take for granted but for many that hasn’t been the case and it has been very frustrating for them.

‘We welcome the decision to bring in a new payroll provider who has extensive experience of paying NHS staff. The saga has shown that it is very difficult for a provider without this experience to manage the intricacies of an NHS payroll system.’

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