Record sharing saves 1,000 calls from hospitals to practices

A record-sharing system across 91 GP practices and a hospital trust is estimated to have saved 1,000 phone calls to the practices over three months.

Patient records: GP workload cut by sharing data with hospitals
Patient records: GP workload cut by sharing data with hospitals

Secondary care clinicians estimate that the integrated EMIS Web system launched across 91 GP practices across Blackburn, Lancashire, in April saved 1,000 phone calls to practices to check patients’ medical records, in its first three months.

Urgent care doctors and hospital pharmacists using the system within East Lancashire Hospitals NHS Trust calculate that it is saving them hundreds of phone calls and faxes a month to GP practices, equating to 3.5 working days a month.

Dr Paul Fourie, whose Witton Medical Centre practice in Blackburn took part in the scheme, said: ‘The benefits for patients are fantastic. One of the biggest problems for urgent care doctors is finding out what medication the patient is on, particularly out of hours. Record viewing via EMIS Web is unarguably safer than faxes or phone calls to practice staff who are not medically qualified.’

The information – including details of prescribed medication – is available through a secure, read-only view of the patient’s GP record via EMIS Web access points at hospital terminals. The record-sharing initiative has local data-sharing agreements and patient consent.

Managing director of EMIS Neil Laycock called the scheme a 'fantastic example of integrated healthcare in action'.

Have you registered with us yet?

Register now to enjoy more articles and free email bulletins

Register

Already registered?

Sign in

Follow Us:

Just published

Vaccination tracker

UK COVID-19 vaccination programme tracker

GPs across the UK have led the largest-ever NHS vaccination programme in response...

RCGP chair Professor Martin Marshall

Hand PCNs control of primary care infrastructure funding, says RCGP

CCG funding for primary care infrastructure should be handed to PCNs when the bodies...

Professor Martin Marshall and Talking General Practice logo

Podcast: RCGP chair Professor Martin Marshall

Talking General Practice speaks to RCGP chair Professor Martin Marshall.

Dr Chaand Nagpaul

In-house review not enough to stop 'unjust' GMC referrals, warns BMA

Doctors' leaders have repeated calls for a full independent review of the GMC referral...

Coronavirus

How widespread is long COVID in the UK?

Millions of people in the UK are living with long COVID. GPonline looks at the data...

COVID-19 vaccination sign

GP contract for autumn COVID-19 booster campaign due shortly

GP practices in England will be invited shortly to sign up for the COVID-19 autumn...