Changes recommended by programme Productive Community Services include reducing travel time by giving staff smaller patches to work in, cutting time spent looking for medical equipment by freeing up car boot space and carrying agreed items, and improving referral administration.
Anna Troughton, team leader at NHS Bolton, said: ‘It was only a small change but after only two weeks, we halved the total amount of interruption time - this meant that staff had more time to concentrate on delivering patient care.
‘In a week this added up to over an extra six hours per team member. And the result - more time for patients, improving patient care overall.'
