Mr Brown told the Labour party conference in Brighton that he had heard the British people praise the quality of emergency care and the dedication of NHS staff.
But he added: ‘I know too there are real concerns about basic things that need to change: getting in to see your GP when you need to; being confident the ward in your hospital will be clean; and at every stage being treated as an individual with respect.
‘And why shouldn’t all British people and not just some be able to see their doctor at the time they want, at the hospital or clinic they want - not at a time someone else wants.
‘I want an NHS: personal to you because you are seen by a consultant in a matter of days, not months; personal to you because there is a right to be given x-ray results quickly and time to discuss your treatment; personal to you because we know that being unwell is not just a nine to five problem.?
‘And so we will make GP hours more friendly to families, open up opportunities to see a GP near your place of work as well as your home, expand walk in centres, medical services at pharmacies and ensure a better service from NHS Direct.’
He promised a ‘new era’ for the NHS: ‘Our great ambition now is for a National Health Service that is also a personal health service.? And we now have to make big practical changes to set a new standard of service.’
Among the other pledges made, in his 27 references to health and the NHS, Mr Brown said every adult would receive a regular check up on the NHS.
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