Practices must implement two 'high impact actions' by March 2019

Every practice in England should have implemented at least two of NHS England's 10 'high impact actions' by March 2019, according to an update of NHS plans for 2018/19.

The 10 High Impact Actions aim to free up GPs' time to deliver more patient care (Photo: iStock)
The 10 High Impact Actions aim to free up GPs' time to deliver more patient care (Photo: iStock)

The 10 High Impact Actions are aimed at helping to free up GP time to enable them to deliver more clinical care. They form part of NHS England’s General Practice Development Programme.

NHS England and NHS Improvement's updated 2018/19 plan for the NHS says that CCGs should ensure that ‘every practice implements at least two of the high impact "time to care" actions.’

NHS England has provided funding to support several initiatives that link into the actions, including £100m to embed clinical pharmacists in general practices, £45m to roll out online consultations and a £30m for the ’Releasing Time for Patients’ programme, which supports practices to look at how they can change workflows in order to free up GP time.

Read more
>
Can NHS England’s 10 High Impact Actions help GPs manage workload?
> GP share of NHS funding in England drops to 7.1%
> Deadline for extended access brought forward

What are the 10 High Impact Actions?

  1. Active signposting – Providing patients with a first point of contact that directs them to the most appropriate source of help. Web and app-based portals can also be used for this.
  2. New consultation types – Introducing phone and email consultations, for example, to help improve continuity and convenience for the patient, and reducing clinical contact time
  3. Reduce DNAs
  4. Develop the team – Broaden the workforce in order to reduce demand for GP time and connect the patient directly with the most appropriate professional.
  5. Productive workflows – Introduce new ways of working which enable staff to work smarter, not harder.
  6. Personal productivity – Support staff to develop their personal resilience and learn skills that enable them to work in the most efficient way possible.
  7. Partnership working – Create partnerships and collaborations with other practices and providers in the local health and social care system.
  8. Social prescribing – Use referral and signposting to non-medical services in the community that increase wellbeing and independence.
  9. Support self care – Take every opportunity to support people to play a greater role in their own health and care.
  10. Develop quality improvement expertise – Develop a specialist team of facilitators to support service redesign and continuous quality improvement.

Have you registered with us yet?

Register now to enjoy more articles and free email bulletins

Register

Already registered?

Sign in

Just published

GP Job of the Week: Lead GP, urgent care centre, east London

GP Job of the Week: Lead GP, urgent care centre, east London

Greenbrook Healthcare is looking to appoint a lead GP to its clinical leadership...

NHS England says it will avoid top-down approach to PCNs

NHS England says it will avoid top-down approach to PCNs

NHS England will not issue national guidance to primary care networks (PCNs) about...

Capita admits to further cervical screening administration errors

Capita admits to further cervical screening administration errors

The BMA has again demanded that Capita be stripped of its contract to provide GP...

GPC Wales appoints new chair

GPC Wales appoints new chair

Dr Phil White has been appointed the new chair of GPC Wales.

Nine in 10 GPs say appraisal improves patient care

Nine in 10 GPs say appraisal improves patient care

The vast majority of GPs believe annual appraisal helps to improve patient care and...

GPs have a key role to play in helping people back into work

GPs have a key role to play in helping people back into work

Brief interventions by health professionals can help people to achieve their working...