Patients want greater email contact with GPs

Almost two-thirds of UK patients (64%) would like to receive a diagnosis from their GP by email, according to a survey by a market research company.

Firm Lightspeed Research quizzed 1,000 patients and found that just over a third would like to consult their GP via an online chat.

A total of 65% cited less time waiting for an appointment as being an advantage, with 62% saying that virtual appointments would save time on travel and booking.

More than 89% scour the internet for health advice before contacting their GP.

The survey found that 14% can contact their GP by email.

David Day, global chief executive officer of Lightspeed, said: ‘These results make it clear that patients want to move beyond the doctor's surgery and embrace new technology as a means to communicate and interact with their GP.'

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