Patients unaware of NHS Choices, £80,000 study finds

Older people with long-term health conditions have not heard of NHS Choices and other health information websites, according to a study costing £80,000.

The report ‘Including Everyone in Electronic Health Information Services’ was carried out by RaFT Research and Consulting Ltd and commissioned by NHS Connecting for Health. It included interviews with 50 older people, including people on low incomes and those with a learning disability from Bolton, Salford, Bury and Manchester.

Those surveyed also had little knowledge of the online health record service HealthSpace and Easyhealth, which offers health advice for those with learning disabilities.

Some felt NHS Choices in particular was aimed at people that were newly diagnosed and could not help those who had a condition for many years.

Participants were positive about NHS Choices and Easyhealth when the services were demonstrated to them.

The report suggests that leaflets and posters in GP surgeries and hospital clinics might help raise awareness.

Tracey Williamson, from the University of Salford’s school of nursing and midwifery, who was involved in the report, said: ‘It is important that e-health is available to as many people as possible.’

Have you registered with us yet?

Register now to enjoy more articles and free email bulletins

Register

Already registered?

Sign in

Follow Us:

Just published

Government support for GPs in pandemic 'behind the curve' warns GPC chair

Government support for GPs in pandemic 'behind the curve' warns GPC chair

Government support for GPs has been consistently 'behind the curve' as practices...

Four in five GPs report struggle to maintain patient care in pandemic, GMC report finds

Four in five GPs report struggle to maintain patient care in pandemic, GMC report finds

Four out of five GPs have struggled to provide sufficient levels of care to patients...

GP appraisal should be suspended until pandemic ends, says RCGP

GP appraisal should be suspended until pandemic ends, says RCGP

GP appraisal should be completely suspended for the duration of the COVID-19 pandemic,...

First5 GPs and trainees record videos for new general practice recruitment films

First5 GPs and trainees record videos for new general practice recruitment films

A new series of GP recruitment films for Yorkshire and the Humber region feature...

GPs could face CQC inspection at sites delivering COVID-19 vaccine

GPs could face CQC inspection at sites delivering COVID-19 vaccine

GPs could face CQC inspections at designated sites delivering millions of COVID-19...

COVID-19 vaccination could start 7 December as GPs promised 10 days' notice

COVID-19 vaccination could start 7 December as GPs promised 10 days' notice

GP practices chosen to deliver COVID-19 vaccination will not start the campaign before...