Patient survey scores likely to fall for England's practices in 2009/10

Results of the third quarterly patient survey for 2009/10 suggest GP practice scores are likely to fall this year.

After three quarterly surveys, results that inform the PE7 and PE8 sections of the QOF are lower than the disastrous 2008/9 results, which saw thousands of practices lose money.

But losses may be less severe this year if practices hit swine flu vaccination targets, triggering a reduction in patient experience indicator thresholds.

Practices must vaccinate 50.7 per cent of 'at-risk' patients. In January, just 39 per cent of at-risk patients in England had been vaccinated. Data suggest 51 per cent of patients in Scotland have received the jab.

In the third quarter of the 2009/10 survey, 80 per cent of patients were able to see a GP within 48 hours, down slightly from 84 per cent in 2008/9.

Seventy-one per cent of patients could book ahead, compared with 76 per cent in 2008/9.

Overall satisfaction with general practice remains extremely high - 90 per cent of patients were either 'very satisfied' or 'fairly satisfied'.

GPC deputy chairman Dr Richard Vautrey said satisfaction with general practice was 'way in excess' of other public services and questioned the value of the survey as NHS finances are tightened.

'It shows you get the same answer no matter how many times or ways you ask the question,' he said.

Figures are likely to fluctuate when final quarter results are added, the DoH said.

 

Have you registered with us yet?

Register now to enjoy more articles and free email bulletins

Register

Already registered?

Sign in

Follow Us:

Just published

GP services could be outsourced overseas under licensing changes being explored by the GMC

GP services could be outsourced overseas under licensing changes being explored by the GMC

General practice could be outsourced to digital medical services based overseas under...

London CCGs contest demands to pay for patients moving to GP at Hand

London CCGs contest demands to pay for patients moving to GP at Hand

London CCGs are contesting demands that they pay for patients who have signed up...

GP who secretly filmed CQC inspection suspended for two months

GP who secretly filmed CQC inspection suspended for two months

A single-handed GP who made covert audio and video recordings of his CQC inspection...

GMC sanction 12 times more likely for doctors who do badly in postgrad exams

GMC sanction 12 times more likely for doctors who do badly in postgrad exams

Doctors who perform poorly in postgraduate professional exams are twelve times more...

GP indemnity costs set to rise under government regulation plans

GP indemnity costs set to rise under government regulation plans

GPs could face increased costs under plans to regulate provision of medical indemnity,...

New vitamin D guidelines aim to provide clarity on testing and prescribing

New vitamin D guidelines aim to provide clarity on testing and prescribing

Dr Terry Aspray explains what the National Osteoporosis Society's new clinical guidelines...