Patient satisfaction with GPs remains high

Satisfaction with GP practices remains high, a poll commissioned by the DoH shows.

The vast majority of patients are satisfied with the care they receive at their GP practice, with 54% 'very satisfied' and a further 36% 'fairly satisfied'.

A total of 94% of patients reported having trust and confidence in their GP.

The Ipsos-Mori poll found that 79% of patients said they were able to see a GP fairly quickly.

Ninety-eight per cent of patients said their surgery was clean and 93% said receptionists were helpful.

A total of 88% of patients said their GP spent enough time with them, and of the 63% of patients who had a preferred doctor at their surgery, 73% said they almost always saw that doctor, or did so ‘a lot of the time’.

Opening hours at their practice satisfied 80% of patients, although 53% said they would be keen for the practice to open at additional times.

Earlier this year, a leading academic accused the DoH of hiding high GP satisfaction rates.

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