Patient respect strategy launched in Scotland

The Scottish government has launched a strategy to ensure patients are treated with respect.

The Scottish government has begun to roll out its strategy designed to ensure patients are treated with increasing respect and efficiency to GPs and other primary care services.

The five-year action plan ‘Delivering Quality in Primary Cares’ sets out how community services will implement the NHS Quality Strategy – the blueprint for improving the quality of care in the NHS.

It puts forward a number of actions that need to be taken including improving access for patients, ensuring more effective partnerships between different primary care professionals and improving communication between primary and secondary care.

Scottish health secretary Nicola Sturgeon said primary care will make a ‘huge contribution’ to ensuring the Quality Strategy is realised throughout Scotland.

She said: ‘Primary care accounts for more than 90 per cent of all patient contact with the NHS, so it is absolutely right that it is at the forefront of introducing the strategy.

Dr David Bell, a Scottish GPC member, said: ‘One of the BMA's fundamental objectives is to promote the achievement of high quality health care and we very much welcome the development of this strategy, which seeks to put quality at the very heart of primary care in Scotland.’

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