Patient access survey scores fall slightly in 2009/10

Practices' performance in the patient access survey has fallen slightly since last year.

The results of the 2009/10 survey show 80% of patients were able to see a GP within 48 hours, down slightly from 84% in 2008/9.

71% of patients could book ahead, compared with 76% in 2008/9.

The questions inform indicators PE7 and PE8 of the QOF, worth 58.5 points or around £8,000 to the average practice.

Overall satisfaction with general practice remains extremely high - 90% of patients were either 'very satisfied' or 'fairly satisfied'.

The survey in its current form was rolled out in 2008/9, and left some practices facing losses of up to £16,000 compared to the previous year.

But for 2009/10 practices that vaccinated 50.7% or more of their vulnerable patients against swine flu will have their patient survey QOF thresholds relaxed.

Practices with both their uptake figures and patient survey score can calculate how much cash they will receive using this online calculator.

Health secretary Andrew Lansley recently signalled that this could be the final year of the patient survey in its current form.

In his first speech since taking office, Mr Lansley said patient access surveys in general practice ‘miss the point of whether patients are doing well'.

Have you registered with us yet?

Register now to enjoy more articles and free email bulletins

Register

Already registered?

Sign in

Follow Us:

Just published

Fitness to practise and revalidation to continue despite pandemic, GMC confirms

Fitness to practise and revalidation to continue despite pandemic, GMC confirms

Revalidation and ongoing fitness to practise cases will continue despite huge pressure...

UK COVID-19 vaccination programme tracker

UK COVID-19 vaccination programme tracker

GPs across the UK are playing a leading role in the largest-ever NHS vaccination...

Learn about neurological aspects of 'long COVID' at a MIMS Learning webinar

Learn about neurological aspects of 'long COVID' at a MIMS Learning webinar

Loss of taste and smell and neurological aspects of 'long COVID' infection will be...

COVID-19 vaccine stocks must not be diverted to large sites ahead of local GPs, warns BMA

COVID-19 vaccine stocks must not be diverted to large sites ahead of local GPs, warns BMA

The government must ‘ramp up’ COVID vaccine supplies to general practice and avoid...

GP-led sites behind almost three quarters of COVID-19 jabs in England

GP-led sites behind almost three quarters of COVID-19 jabs in England

GP-led vaccination sites have delivered nearly three quarters of COVID-19 vaccine...

GPs should ignore calls to throw away usable COVID-19 vaccine, says RCGP

GPs should ignore calls to throw away usable COVID-19 vaccine, says RCGP

Suggestions that vaccination sites should throw away usable doses of COVID-19 vaccine...