Out-of-hours services swamped by NHS 111, says GPC

Out-of-hours services have been overloaded by the NHS 111 service, the GPC has claimed.

GPC chairman Dr Laurence Buckman told a post-GPC briefing: 'A lot of people who provide out-of-hours services feel very keenly that it is generating a lot of work for out-of-hours services.'

One of the problems with the non-emergency phone service is that it is extremely easy to access and people call it without thinking, he said.

'A&E doctors are finding people are being sent to A&E by NHS 111 or NHS 24 who don't really need to be seen by a doctor,' he added.

In some areas it is proposed that patients will be directed to NHS 111 ahead of out-of-hours services, Dr Buckman said. However, in one area the out-of-hours service has decommissioned NHS 111.

Dr Buckman also revealed that the NHS 111 pilot is due to be set up in London, although it remains unclear when this will begin.

Have you registered with us yet?

Register now to enjoy more articles and free email bulletins

Register

Already registered?

Sign in

Follow Us:

Just published

BMA threatens legal action over 'astronomical' GP service charge hikes

BMA threatens legal action over 'astronomical' GP service charge hikes

BMA leaders have threatened legal action over 'astronomical' service charges that...

Hundreds of patients join walk to support GP with rare cancer

Hundreds of patients join walk to support GP with rare cancer

Hundreds of patients in Northumberland have come together to show support for their...

Lack of support behind higher GMC referral rate for BAME doctors

Lack of support behind higher GMC referral rate for BAME doctors

High rates of GMC referrals for doctors from black, Asian and minority ethnic (BAME)...

Last person standing GPs 'should quit NHS pension scheme'

Last person standing GPs 'should quit NHS pension scheme'

GP partners left as the 'last person standing' in their practice should quit the...

Doctors are being 'taxed out of the NHS', warns BMA chair

Doctors are being 'taxed out of the NHS', warns BMA chair

The NHS risks being brought to a standstill because 'perverse and punitive pension...

Welsh GP contract deal delivers £25m funding boost and partner incentives

Welsh GP contract deal delivers £25m funding boost and partner incentives

GPs in Wales will receive a £25m increase in funding in 2019/20 as part of a new...