Out-of-hours services swamped by NHS 111, says GPC

Out-of-hours services have been overloaded by the NHS 111 service, the GPC has claimed.

GPC chairman Dr Laurence Buckman told a post-GPC briefing: 'A lot of people who provide out-of-hours services feel very keenly that it is generating a lot of work for out-of-hours services.'

One of the problems with the non-emergency phone service is that it is extremely easy to access and people call it without thinking, he said.

'A&E doctors are finding people are being sent to A&E by NHS 111 or NHS 24 who don't really need to be seen by a doctor,' he added.

In some areas it is proposed that patients will be directed to NHS 111 ahead of out-of-hours services, Dr Buckman said. However, in one area the out-of-hours service has decommissioned NHS 111.

Dr Buckman also revealed that the NHS 111 pilot is due to be set up in London, although it remains unclear when this will begin.

Have you registered with us yet?

Register now to enjoy more articles and free email bulletins

Register

Already registered?

Sign in

Follow Us:

Just published

What medico-legal challenges will GPs face in 2019?

What medico-legal challenges will GPs face in 2019?

The MDU's head of advisory services, Dr Caroline Fryar, predicts which medico-legal...

GP practices providing online consultations doubled in 12 months, survey suggests

GP practices providing online consultations doubled in 12 months, survey suggests

The proportion of GP practices in England providing online consultations has almost...

Dr Nikita Kanani: Why peer support is the key to building a stronger general practice

Dr Nikita Kanani: Why peer support is the key to building a stronger general practice

NHS England's acting director of primary care Dr Nikita Kanani says connecting with...

Next-day GP appointments three times as likely to be missed as same-day bookings

Next-day GP appointments three times as likely to be missed as same-day bookings

Patients are nearly three times as likely to miss appointments booked with GP practices...

Outsourcing GP services overseas could be 'legal minefield', experts warn

Outsourcing GP services overseas could be 'legal minefield', experts warn

Using digital technology to outsource GP consultations overseas could leave the NHS...

RCGP sets out advice for GPs on prescribing cannabis

RCGP sets out advice for GPs on prescribing cannabis

GPs should warn patients hoping to access cannabis-based medicines that the process...