One in five patients find it difficult to make a GP appointment

One in five patients find it fairly or very difficult to get a GP appointment to suit their needs, according to a poll by Which?.

Laurence Buckman
Laurence Buckman

It asked 2,044 UK adults about their experience of primary care in September and October 2007.

In response, GPC chairman Dr Laurence Buckman said: ‘GPs will always do their best to ensure that all their patients are able to get an appointment when they need one. 

‘A recent survey of over 2 million people in England showed that the majority of patients were happy with their surgeries' opening hours. Only 4 per cent wanted their practice to open in the evening and 7 per cent on a Saturday morning.

‘When the BMA tried to offer a way forward on extended hours by opening longer and providing additional clinical services, the government turned us down. Instead the government has chosen to impose a solution that would not improve quality care and would take resources away from the patients who are most in need.'

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