Giving her first interview to GP's sister magazine HR since appointment a year ago, Clare Chapman said: ‘The years of simply hiring more doctors and nurses has now ended. I do believe we have the capacity in the system to provide a first-class NHS service.
‘We've got to move away from the overall growth story. Today the story should be about improving service.'
* Read the full interview with Ms Chapman in the 8 February 2008 issue of GP.
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