NHS constitution to warn violent patients could be refused care

Violent or abusive patients will be warned they could be 'refused access to the NHS' under a proposed overhaul of the NHS constitution.

Violent patient: constitution will warn they could be refused NHS care

A pledge on violent patients will be added to the constitution along with statements making clear that patients have a right to an explanation and an apology when mistakes are made, and that complaints should be processed within three days.

The document will also be updated to say that patients, families and carers should be involved in end-of-life discussions and that patients are entitled to single-sex accommodation.

The DH said the constitution aimed to make patients aware of existing law so they can 'get what they are entitled to first time, every time'.

Health minister Norman Lamb said: 'We are clear that the founding principles of the NHS - free at the point of delivery to all, regardless of their ability to pay - will not only be supported, but reinforced.

'That's why at the same time as we are protecting its budget, we are strengthening this constitution, which enshrines the right of everyone to have first class care, now and in the future.'

Have you registered with us yet?

Register now to enjoy more articles and free email bulletins


Already registered?

Sign in

Just published

Dr Zoe Norris

GPDF slashes costs and overhauls funding rules to 'restore trust' with GPs

The General Practice Defence Fund (GPDF) has cancelled contracts worth hundreds of...

Churchill Gardens

Scheme from Brazil helps address health inequalities in London practice

A scheme involving community health and wellbeing workers, which is based on a long-standing...

Talking General Practice logo

Podcast: How an initiative from Brazil could help general practice and improve outcomes

Dr Matt Harris and London GP Dr Connie Junghans Minton explain how an initiative...

Medical centre sign

One in three GP practices in Northern Ireland faced serious closure risk in past 18 months

One in three GP practices in Northern Ireland have faced a serious risk of closure...

BMA sign

BMA warns Treasury 'many practices' will close without emergency financial support

GP leaders have urged the Treasury to agree emergency funding to support general...


Practices can use £172m PCN cash to support staff pay rises, GP leaders say

Practices can use their share of Β£172m from the 2023/24 investment and impact fund...