New patient information service for the visually impaired

A service has been launched to enable the distribution of Patient Information Leaflets (PILs) in large print and other formats.

The Royal National Institute of the Blind and Datapharm Communications Ltd have developed the service, known as X-PIL, in response to new regulatory requirements which state that the PIL for new products must be made available in formats suitable for the blind and visually impaired.  

Healthcare professionals can contact the RNIB Medicines Information Line on 0800 198 5000 to obtain new physical format PILs in large print, Braille, or on audio CD. An online service can be accessed via

Gerald Alexander, vice president of the Royal Pharmaceutical Society, said: ‘Pharmacists have an important role to play in helping patients to better understand their medicines. The launch of the X-PIL service will support this role and enable patients to request PILs for their medicines in new formats, which will ultimately lead to better compliance.’

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