Neurology hotline for GPs saves £100,000 a year

An advice line providing GPs in the north west of England with access to specialist neurology advice has saved the NHS £100,000 a year by preventing 'unnecessary' appointments, NHS England has said.

The ‘neurology hotline’, run by the Walton Centre in Liverpool, enables GPs in the surrounding Cheshire and Merseyside areas to call neuro consultants throughout the week for fast advice.

In instances where the hotline was used, two in five cases (37%) were able to be resolved by the GP - reducing the need for follow-up appointments and in turn saving an estimated £100,000 per year.

NHS England's national clinical adviser for primary care and GP Dr Karen Kirkham, said: ‘The Walton Centre’s advice line is an example of integrated care in action, connecting GPs with hospital specialists to provide more joined-up care for patients. We often find these kind of improvements also make savings that can be reinvested back into the local NHS.’

NHS long-term plan

Dr Kirkham said the hotline system was also saving patients time and preventing unnecessary worry.

‘In this case patients also need less time off work because they need fewer appointments and to travel less, which is also good for the environment. It is just this kind of innovation that we need to spread through the forthcoming NHS long term plan,’ she added.

RCGP vice chair Dr Mike Holmes said: 'Working in a more joined-up way with secondary care colleagues is integral for optimal patient care. That’s why it’s so encouraging to hear about schemes like this, which aim not only to reduce unnecessary appointments, but also to streamline the care that patients needing specialist advice need.

'We look forward to seeing more schemes like this being developed and rolled out across the country.'

Have you registered with us yet?

Register now to enjoy more articles and free email bulletins

Register

Already registered?

Sign in

Follow Us:

Just published

GP guidance on coronavirus updated to include advice on cleaning

GP guidance on coronavirus updated to include advice on cleaning

Public Health England's (PHE) interim advice to primary care on Wuhan novel coronavirus...

Senior GPs expect to vote on fresh contract offer next week

Senior GPs expect to vote on fresh contract offer next week

GP leaders look set to vote on a revamped package of contract measures by next week...

30,000 GPs face uncertainty over pension tax risk for 2017/18

30,000 GPs face uncertainty over pension tax risk for 2017/18

More than 30,000 GPs do not know if they will face pension tax charges for 2017/18...

NHS 'rapid response' teams must not drive up GP workload, warns BMA

NHS 'rapid response' teams must not drive up GP workload, warns BMA

NHS 'rapid response' teams being rolled out from April to help older people avoid...

Councils demand transformation of London's ageing GP surgeries

Councils demand transformation of London's ageing GP surgeries

Council leaders in London are calling for a transformation of the capital’s 'ageing...

GPs demand greater focus on underdoctored areas as access inequalities grow

GPs demand greater focus on underdoctored areas as access inequalities grow

GP leaders have called for a greater focus on recruitment to underdoctored areas...