Nearly one in 10 doctors say patients have covertly recorded consultations

Nearly one in 10 doctors say patients have covertly recorded consultations, according to a poll by medico-legal experts.

Consultation: patients can record GP visit on smartphone (Photo: JH Lancy)
Consultation: patients can record GP visit on smartphone (Photo: JH Lancy)

A fifth of doctors say their patients have recorded consultations, with 40% of these saying the consultations have been recorded covertly, according to a survey by the Medical Protection Society (MPS).

The poll of 500 doctors, including 185 GPs, also found that 97% of respondents were not aware of any practice or trust policy on recording conversations, and 91% wanted more guidance on the issue.

Almost three quarters (73%) of respondents thought they had a right to say no to consultations being recorded, but MPS medico-legal adviser Dr Pallavi Bradshaw said patients did not need a doctor’s permission to record their conversation.

Patients can share data

‘The content of the recording is confidential to the patient and they can share it in any way they wish, however the doctor should advise them how to protect their personal information,’ she said.

Wessex LMCs chief executive, Dr Nigel Watson, said the availability of high quality recording on smartphones meant patients could record consultations more readily.

‘It’s all to do with the doctor-patient relationship. If patients want to record the conversation for the right reason, if they wanted to listen back to it for instance, then most GPs will say yes, although I know of some who have refused,’ he said.

‘Covert recording tends to be more to do with catching the doctor out or litigation, which can only damage the relationship between GP and patient.’

Have you registered with us yet?

Register now to enjoy more articles and free email bulletins

Register

Already registered?

Sign in

Follow Us:

Just published

How our practice is supporting staff wellbeing during the pandemic

How our practice is supporting staff wellbeing during the pandemic

Dr Vasu Siva explains the steps her practice has taken to support staff to look after...

GPs to contact all children on shielding lists this summer

GPs to contact all children on shielding lists this summer

GP practices will be asked to contact thousands of children on shielding lists over...

Fever in adults - red flag symptoms

Fever in adults - red flag symptoms

Pyrexia in adults has a wide range of differential diagnoses. Dr Pipin Singh provides...

GMC to restart fitness to practise cases and PLAB tests within weeks

GMC to restart fitness to practise cases and PLAB tests within weeks

Fitness to practise cases paused during the coronavirus pandemic will restart this...

NHS England confirms plan to add practice managers to £20,000 golden hello scheme

NHS England confirms plan to add practice managers to £20,000 golden hello scheme

NHS England hopes to extend the £20,000 golden hello scheme for first-time partners...

COVID-19 risk assessments could devastate fragile GP workforce in parts of England

COVID-19 risk assessments could devastate fragile GP workforce in parts of England

COVID-19 risk assessments could devastate the threadbare primary care workforce in...