GPs should experience booking appointments

All this agony over a few extra hours a week does not impress anybody outside the profession. 

Our salaries are paid by taxpayers who, for the most part, are working far harder than we are, for far lower salaries,shorter holidays and without our job security and index-linked pensions, and they see us as being greedy.

As for the surveys proving that patients don't want extended hours, I don't believe them.

If you are not a patient in your own practice, try to book a routine appointment at the surgery where you are registered. Ring them one morning between the time you get up and the time you leave for work and, when you eventually get through, resist the temptation to tell them you are a doctor and see how quick and easy it is.

And, just to make it more interesting, say that you want to see a particular partner, not the locum, registrar or practice nurse.

Dr Chris Madoc-Jones, Denbigh, Denbighshire.

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