Letters, Calls and Emails: Why patients are not choosing pharmacists

Dear Editor

The research by the University of Wales, which discovered that 83 out of 100 patients would prefer to see their GP rather than a pharmacist, emphasises the significant need for more information on the availability of primary care services.

It's no surprise that patients opt for the familiar when faced with a hypothetical choice. Our research shows that when patients do consult pharmacists their experiences are overwhelmingly positive. A patient satisfaction survey, conducted by Lloydspharmacy, showed that following their asthma medicines use review 87 per cent of patients believed they would take their medicines differently, over 90 per cent believed the asthma review was a 'good' or 'very good' experience and over 95 per cent of patients said the pharmacist explained things in an easy-to-understand way.

Lloydspharmacy has a long and successful history of working in partnership with GPs on areas such as screening services and minor ailments schemes.

With the increasing emphasis on moving secondary care to the community, we believe that the interests of patients can be best served by health professionals working together to deliver quality services.

Andy Murdock Pharmacy director, Lloydspharmacy.

Have you registered with us yet?

Register now to enjoy more articles and free email bulletins


Already registered?

Sign in