A software helpdesk engineer recently sent me this note:
‘The mental health audit will pick up instances of E112.11 (agitated depression) and include them on the register, but not E135 (agitated depression). This is in conformity with the business rules which we are required to abide by in order to pass accreditation. It would appear peculiar that, of two codes with the same description, one is included and one isn’t — but the audits are written correctly in accordance with the information provided to us.’
They obviously need someone to write the rules who is capable of intelligent thought.
Dr Ken Holton
Coventry
