We are at a loss to understand why you claim we are proposing a 'corporate-based model' for GP services (GP, 21 September).
We do not mention this in our report on primary care and, in any case, the vast majority of GPs are private-sector contractors to the NHS, often operating as limited companies.
We believe that family doctor services should be offered free at the point of use. But we also believe that the GP service as a whole is in need of overhaul.
There is no reason for any GP who offers a good service to be fearful of the changes we are proposing. But, while the vast majority of GPs do an excellent job, the system in which they operate is much the same as that of 60 years ago. GPs still decide who patients get to see, when and where. In the 21st century, this is unacceptable.
Where services are not meeting patients' needs, or where there are limited or no services at all, it seems right that new primary care providers should be brought in to complement existing ones and to deliver the best possible care to patients.
Dr Neil Bentley, Director, Public Services, CBI.