Letter: Patients don't want to attend far-off hospitals

Dear Editor, 

It was good to read Mr Richie's letter; it is nice to know how Choose and Book is faring with others (GP, 16 June).

I have found another problem: some patients lose their papers and then expect us to help. As a result, we now print two copies of the Choose and Book transaction and file one set in the notes.

Secondly, what choice do patients really have? They cannot and will not go miles away and want a hospital near their doorstep.

What with car parking charges and bus schedules, attending a distant hospital is not always practicable.

Thirdly, on booking they are often told that the appointment is a few weeks away and are unhappy. The clerk suggests having it changed to an urgent slot. They are then unhappy with me for organising a routine appointment as they needed to be seen yesterday but are prepared to be seen today.

Again, all answers/comments to Patricia Hewitt on a postcard please.

Dr Nita Varman, Birmingham.

Have you registered with us yet?

Register now to enjoy more articles and free email bulletins

Register

Already registered?

Sign in

Follow Us:

Just published

Subject access requests to GP practices increased by a third under GDPR

Subject access requests to GP practices increased by a third under GDPR

The number of subject access requests (SARs) GP practices receive each month has...

RCGP criticises GP at Hand video showing antibiotics prescribed for sore throat

RCGP criticises GP at Hand video showing antibiotics prescribed for sore throat

A promotional video for Babylon GP at Hand that shows a patient with a sore throat...

Review into overprescribing aims to give GPs power to challenge hospital scrips

Review into overprescribing aims to give GPs power to challenge hospital scrips

A government review of overprescribing in the NHS could see GPs given more power...

Submit your session ideas for the RCGP Annual Conference 2019

Submit your session ideas for the RCGP Annual Conference 2019

GPs can now submit ideas for sessions at the RCGP Annual Conference in Liverpool,...

Scottish GP workforce increases for first time in 10 years, figures show

Scottish GP workforce increases for first time in 10 years, figures show

GP numbers in Scotland have risen slightly for the first time in 10 years despite...

More than 16m GP practice appointments a year lost to DNAs

More than 16m GP practice appointments a year lost to DNAs

More than 16m appointments at GP practices are lost every year because patients fail...