Letter, calls and emails: Extended hours plan needs flexible attitude

Dear Editor

I would like to correct some misconceptions that have arisen from the article on our extended opening hours leaflet (GP, 19 October).

The article conveys the impression that I solely was responsible for the extended hours. This is not the case. This solution was devised and delivered by the whole practice team in response to recognised patients' needs.

This is a winning formula for Churchill Medical Centre in Kingston which, in a spirit of co-operation, we were happy to share with other interested practices, through the leaflet.

It is only deliverable, however, through a truly corporate approach in practices that are prepared to change and accommodate new ideas.

Dr Peter Smith, Kingston upon Thames, Surrey.

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