ISTC addresses 'shortcomings' in patient treatment

The Care Quality Commission (CQC) has received reassurances from Eccleshill Independent Treatment Centre (ISTC) in West Yorkshire that the service is addressing shortcomings in patient treatment.

The Healthcare Commission placed a series of requirements on operator Nations Healthcare (North Bradford) Ltd.
The main findings of the Healthcare Commission’s report included:

  • poor practice in risk management, failure to oversee the destruction of controlled drugs and staff recruitment, and,
  • inadequate medicines management, decontamination, quality monitoring, anaesthesia and recovery services, policies and procedures, health and safety management and patient-centred care for people whose first language is not English or who have a disability.

Tim Weller, CQC senior manager for enforcement, said: ‘Nations Healthcare was found to be in breach of regulations through failing to oversee the destruction of controlled drugs. The provider had been required to address this issue before, so we have had little option but to issue enforcement notices.

‘Further non-compliance was identified in respect of staff recruitment and training. Criminal Records Bureau checks had not been routinely carried out and job references had not been followed up. We concluded that staff are not appropriately recruited, inducted or supervised and the training records do not assure the organisation that staff are trained as required.’

Nations Healthcare was unavailable for comment.

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