High-risk £330m Capita deal threatened 'serious harm' to patients, NAO warns

NHS England's 'high-risk' decision to outsource primary care support services to Capita in a £330m seven-year deal left patients in danger of serious harm, according to a damning report by the National Audit Office (NAO).

by Nick Bostock
Patient records - transfers affected by Capita problems
Patient records - transfers affected by Capita problems

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