GPs feel like 'boiling frogs' as abuse over face-to-face appointments continues

GPs are continuing to face unkindness, verbal abuse and complaints - leaving staff 'close to tears' - a month after an 'insulting' NHS England letter on face-to-face care provoked negative media coverage.

by Luke Haynes
GPs criticised despite offering face-to-face care in PPE (Photo: Christopher Furlong/Getty Images)
GPs criticised despite offering face-to-face care in PPE (Photo: Christopher Furlong/Getty Images)

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