GP practices in Wales given star ratings for accessibility

GP practices in Wales will be rated on ease of access for patients.

Dr Bailey: the GPC have concerns that patients would misinterpret the star rating of the access accreditation scheme
Dr Bailey: the GPC have concerns that patients would misinterpret the star rating of the access accreditation scheme

The access accreditation scheme will give practices in Gwent a five-star rating on ease of access for patients.

The rating will act as an indication of the quality of patient access offered by each practice and will be awarded for the practice’s performance in five key areas.

These include morning opening times, last routine appointments and telephone access to a ‘live person’.

The scheme is part of an agreement between Aneurin Bevan Health Board, Gwent LMC and Aneurin Bevan Community Health Council.

Dr David Bailey, chairman of the Welsh GPC, has a practice in Gwent.

He said that the GPC and the LMC had welcomed the principle of the scheme, but that they ‘weren't keen on making it a starred scheme’.

Dr Bailey said that there had been concerns that patients would misinterpret the star rating.

Aneurin Bevan chairman David Jenkins said that it was important to ensure patients did not interpret the rating as an indication of quality of care. 

‘I wouldn't want patients to think the star rating related to the quality of care offered,’ he said.
 
‘We have other methods of measuring quality and it is important the distinction is made here,' he added.

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