GP practice moves from special measures to 'good' CQC rating in less than a year

A GP practice in Peterborough has turned around its CQC rating from an overall 'inadequate' rating to 'good' in all areas less than a year after being placed in special measures by the CQC.

CQC inspection (Photo: JH Lancy)
CQC inspection (Photo: JH Lancy)

Ailsworth Medical Centre, in Peterborough, Cambridgeshire, has been rated good in all of the CQC’s five key lines of enquiry for being safe, effective, caring, responsive and well-led following a stint in special measures.

The result signifies a remarkable turnaround from last June, when it was deemed inadequate in the safe and well-led domains and told it required improvement in the effective and responsive categories.

Inspectors placed the practice into special measures and issued it three warning notices alongside a further notice detailing essential improvements.

During their most recent visit on 28 March this year, CQC inspectors found the practice had improved across all five areas, and bumped its overall rating up from inadequate to good.

In particular, infection control procedures had ‘improved significantly’, staff training and appraisal had increased, complaints were analysed more closely and governance systems were more robust.

Map: CQC GP ratings

Ailsworth Medical Centre now joins the ranks of over 2,600 practices rated good to date, equivalent to around 81% of those rated. Another 4% have been rated ‘outstanding’.

More than 100 practices have been re-rated by the CQC, with the overwhelming majority going on to make improvements.

Chief inspector of general practice Professor Steve Field congratulated the practice for its efforts.

‘It is clear that Ailsworth Medical Centre has made some real improvements since our previous inspection, in June 2015, where we identified serious concerns relating to the safe delivery of services and leadership of the practice,’ he said.

‘The practice is now providing a safe, caring, responsive, well-led and effective service. I am pleased to announce that Ailsworth Medical Centre will come out of special measures and I congratulate them on the progress that they have made.’

Janet Williamson, deputy chief inspector of general practice for the central region, said: ‘We are pleased to see that the hard work and strong commitment from all practice staff to deliver improved services has resulted in higher standards of care for their patients. The practice should be very proud of this achievement.’

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