GP Letters, calls & emails: Message of support from a surgery dog

Dear Editor

I have this message for the GP's dog who was banned from the surgery by the PCT (GP, 17 March).

Your job has been sacrificed on the alter of political correctness and ignorance. You follow in the footsteps of many a conscientious hospital clinical assistant, dismissed after years of loyal service, although not for health-and-safety reasons.

The more common motive of cost can surely not apply as you do not drawn a wage, nor have you any pension benefits.

But rest assured, patient satisfaction will drop (as will quality scores), staff stress levels will rise and your master/mistress will be reaching for the bottle rather than to stroke you after a long, challenging surgery.

Neither should your capacity to diffuse aggression be underestimated.

Patients will no longer benefit from your visits to home, residential and nursing establishments, hospice and hospital.

Your dreams of offering bladder cancer detection clinics under practice-based commissioning are in tatters.

Humans can be so blinkered.

Tilly Natt. Resident Pets As Therapy dog, North Wingfield, Derbyshire

- GP Dr Antony Natt has taken Tilly to his surgery for the past six years and never received a complaint (about her). Patients actually arrange their appointments in the hope of seeing her and are most put out if she is not there.

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