First GP practices rated by CQC classed as 'outstanding'

The first two GP practices to have ratings published under the new-look CQC inspection regime have both been classified as outstanding.

Professor Steve Field: ratings should inspire others (Photo: JH Lancy)
Professor Steve Field: ratings should inspire others (Photo: JH Lancy)

Salford Health Matters Eccles was labelled outstanding across the CQC’s five key areas (safe, effective, caring, responsive, and well-led) as well as for the specific services for groups of patients that the CQC looked at.

The Irlam Medical Practice in Salford was judged to be outstanding in all key areas, and either good or outstanding across specific services that included the treatment of older people, those with long-term conditions, vulnerable patients, and those with poor mental health.

Both practices were inspected by teams that included GPs, practice nurses, and trained members of the public, and all GP practices in England are due to be inspected and rated under the new system within two years.

Inspectors cite good practice

Inspectors who visited Salford Health Matters cited examples of good practice at Salford Health Matters that contributed to its outstanding rating. They said appointment lengths varied according to patient need, all patients were given a same-day appointment with a GP if they asked for one, the practice took excellent care of vulnerable people including access to GPs for homeless people without appointments, and patients unhappy with their treatment were contacted to discuss ways the practice could improve.

Inspectors said of the Irlam Medical Practice that it worked closely with health and social care professionals to reduce hospital admissions, quality and safety were top priority among all staff, and significant events were recorded and shared with relevant agencies.

CQC chief inspector of general practice Professor Steve Field said: ‘While we are clearly in the very early stages of ratings these services and there is a long way to go before we have inspected every general practice across the country, this should send an encouraging and inspiring message to providers and to members of the public.’

Read more: from GP's sister website Medeconomics - CQC inspection for GP practices explained

Have you registered with us yet?

Register now to enjoy more articles and free email bulletins

Register

Already registered?

Sign in

Follow Us:

Just published

£20 notes spread out

VAT trap for PCNs could strip millions of pounds from general practice

Tens of millions of pounds could be stripped from general practice because work carried...

Talking General Practice logo

Podcast: Is the BMA representing GPs effectively, why GPs face a pension tax hit, and views on the workload crisis

In our regular news review the team discusses representation of GPs, a new survey...

Man sleeping

NICE guidance on insomnia backs app to replace sleeping pills

Hundreds of thousands of people with insomnia could be offered treatment via a mobile...

Health worker prepares a dose of COVID-19 vaccine

JCVI backs autumn COVID-19 booster campaign for high-risk adults and NHS staff

Frontline health and social care staff and adults at increased risk of severe illness...

GP consultation

Government accused of 'misleading' claims on general practice workforce

GP leaders have accused the government of making misleading claims about the general...

Consulting room door

LMC calls for enhanced access to be scrapped after abuse forces practice to close reception

A Midlands LMC has backed a practice forced to close its reception desk after abuse...