DoH's 'rate your practice' website goes live

The DoH has revealed the 'scorecard' that patients will use to rate GP practices online.

From today, patients will be able to publish comments online about their practice on four topics:

  • How easy it to get an a appointment
  • How highly they recommend the practice
  • How staff treated them
  • How involved they felt in decisions about their care

The site will also hold information on the opening times and facilities of all of England's 8,300 practices.

Feedback will be monitored and any abuse or naming of staff will not be posted, said the DoH. 

But GPC chairman Dr Laurence Buckman said the site will not create an accurate picture of the quality of practices.

‘Unless a significant number of comments are generated - good or bad - it will be impossible to build up a reliable and accurate picture of the practice and its quality.

‘Furthermore, our highest users, the elderly and the long-term sick, are the least likely to post comments,' he said.

Launching the tool, health minister Mike O'Brien said it would enable patients to make an informed choice which GP practice to register with.

Earlier this month GP newspaper launched a Rate Your PCT scorecard to give you the chance to have your say about the quality of NHS management you encounter.

Editor's blog: Do GPs 'basically have to kill someone' before their contracts can be terminated?

GP Online recommends

NHS Choices

Read more

Have you registered with us yet?

Register now to enjoy more articles and free email bulletins

Register

Already registered?

Sign in

Just published

BMA sign

BMA sets up first-ever ‘strike fund’ to support industrial action

The BMA is about to release £2m from its reserves to pay for possible ballots on...

Dozens of GPs with suicidal thoughts contact specialist service every month

A specialist mental health service for doctors is being contacted by dozens of GPs...

GP consultation

GPs demand this summer 'matched pre-pandemic winter'

General practice needs urgent support to cope with spiralling demand after appointments...

Talking General Practice

Podcast: Looking after GP mental health at a time of crisis

We speak to Dr Helen Garr, medical director of NHS Practitioner Health, about the...

RCGP chair Professor Martin Marshall (Photo: Pete Hill)

Government must take 'urgent action' on GP retention, says RCGP

GPs are being driven out of the profession by high levels of stress and burnout,...

GP surgery sign

GP workload far beyond pre-pandemic level as winter pressure looms

General practice delivered 26.5m appointments this August - 13.3% above the level...