DoH launches quality benchmark scheme

Indicators allowing NHS organisations across England to benchmark their quality of care against others will be launched next April.

The NHS Information Centre has launched a website to allow health care staff to review indicators currently in use. The DoH will then develop a menu of existing metrics from which local organisations will be able choose indictors that meet their needs.

‘Our vision is for an NHS where teams consistently measure what they do, using good and timely information as a basis to improve the care they provide and to compare themselves with other teams,’ the DoH says.

The measurements of the quality of care delivered by the NHS will initially focus on hospital care, but will later be expanded to include primary care.

Information from the metrics will also be expected to be used by patients, to allow them greater control over the care they receive and to support decisions they make with health care professionals, the DoH says.

Further details on the proposals and the survey of current metrics are available on the NHS Information Centre website.

Comment below and tell us what you think

Have you registered with us yet?

Register now to enjoy more articles and free email bulletins


Already registered?

Sign in

Just published

Patient satisfaction screen

How a GP practice worked with patients to stop a torrent of complaints

A GP practice has seen complaints drop from 50-plus a day to just four in 10 months...

British Army soldiers marching

How the NHS Op COURAGE service can help support veterans

Armed forces veterans often have unique health needs. Clinical staff from London...

GP consultation

Continuity of care would save millions of GP appointments each year, new study finds

GP workload would be significantly reduced if continuity of care was prioritised...

Talking General Practice logo

Podcast: Visa sponsor shortage threatens GP workforce, locum GPs struggle to find work, record appointments

The GPonline team discusses the key news stories affecting general practice in our...

RCGP sign

RCGP condemns threat to retention funding as third of GPs consider quitting

Funding for GP retention risks being stripped away to cover other financial pressures...

Professor Dame Helen Stokes Lampard

Former RCGP chair joins NHS England board

Former RCGP chair Professor Dame Helen Stokes-Lampard has joined the NHS England...