CQC ratings must be scrapped, GPC chairman tells LMCs conference

GPC chairman Dr Chaand Nagpaul won a huge standing ovation for a strong LMC conference speech that called on the government to support general practice, and demanded an end to CQC ratings and APMS contracts.

Dr Chaand Nagpaul: CQC ratings must go (Photo: Pete Hill)
Dr Chaand Nagpaul: CQC ratings must go (Photo: Pete Hill)

Speaking at the 2015 LMCs conference in London on Thursday, Dr Nagpaul warned that general practice was 'plunging into the depths of ever deepening pressures'.

He called for the end of APMS contracts, warning that a 'new deal' for general practice should 'abolish the anathema of short-term commercial APMS contracts which run general practice by remote control, especially given recent evidence that such contracts offer poorer quality of care at scandalous expense'.

Read more: Dr Nagpaul's speech in full

The GPC chairman called for the 'complete overhaul' of NHS 111, warning that in the last year the service 'referred 5m more patients to general practice, clogging up our appointments, and with only 15% of patient managed with self-care compared to 48% previously'.

The CQC, he added, had 'mushroomed into an industry of flawed performance management'. Although GP pressure had forced the watchdog to drop its controversial 'intelligent monitoring' system, Dr Nagpaul warned that the profession still faced 'practice ratings without context and circumstance, which misleads the public with crude proxies that demean the holistic care hard working GPs provide'.

He told the conference: 'CQC needs to go back to the basics of keeping registration simple, abandon ratings and plough the millions saved into patient services instead.'

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