CQC hails dedication of practice that turned 'inadequate' rating to 'good' within a year

The CQC has hailed the 'dedication and commitment' of a GP practice in Bedfordshire that turned around its 'inadequate' rating to 'good' in just over half a year.

Stopsley Village Practice in Luton, Bedfordshire was first inspected over a year ago in December 2015, when concerns regarding its leadership and safety were identified, leading to an overall ‘inadequate’ rating.

It was placed in special measures and ordered to make improvements including to ensure that staff are subject to all necessary employment checks and that they receive appropriate training.

A follow-up inspection in August 2016 found that the practice had ‘addressed all areas of concern’, with chief inspector Professor Steve Field giving the practice specific praise for its ‘dedication and commitment’ to make improvements, according to its latest report.

Published this month, it bumped the practice up to 'good' in all five areas the CQC investigates - safe, effective, caring, responsive and well-led - in addition to the overall rating.

Map: How GP ratings vary across England

Inspectors found that Stopsley Village Practice had ‘a clear leadership structure’, which saw it carrying out audits to help drive improvements in performance and patient outcomes, and supported staff with appraisals and personal development plans.

Professor Field said: ‘We found the providers had significantly strengthened their leadership and management and had taken a proactive team approach towards making and sustaining improvements in quality.

‘The practice had a clear vision and strategy to deliver high quality care and promote good outcomes for patients. Staff were clear about the vision and their responsibilities in relation to it.

‘It is clear that the practice took our findings seriously, seeking external advice to help it improve and working hard to implement the necessary changes.

‘All of the staff should be extremely proud of what they have achieved and I applaud the dedication and commitment they have shown to improving the care of their patients.’

Have you registered with us yet?

Register now to enjoy more articles and free email bulletins

Register

Already registered?

Sign in

Follow Us:

Just published

UK COVID-19 vaccination programme tracker

UK COVID-19 vaccination programme tracker

GPs across the UK are playing a leading role in the largest-ever NHS vaccination...

GP-led sites behind almost three quarters of COVID-19 jabs in England

GP-led sites behind almost three quarters of COVID-19 jabs in England

GP-led vaccination sites have delivered nearly three quarters of COVID-19 vaccine...

GPs should ignore calls to throw away usable COVID-19 vaccine, says RCGP

GPs should ignore calls to throw away usable COVID-19 vaccine, says RCGP

Suggestions that vaccination sites should throw away usable doses of COVID-19 vaccine...

GPs urged to use influence to dispel COVID-19 vaccine myths and boost BAME uptake

GPs urged to use influence to dispel COVID-19 vaccine myths and boost BAME uptake

GPs have been encouraged to use their ‘huge influence’ to bust misinformation around...

Six in 10 over-80s vaccinated against COVID-19 as figures expose regional variation

Six in 10 over-80s vaccinated against COVID-19 as figures expose regional variation

Six in 10 people aged over 80 in England received a first dose of COVID-19 vaccine...

Summary of changes to the GP contract 2021/22

Summary of changes to the GP contract 2021/22

The BMA and NHS England have agreed minor changes to the GP contract for 2021/22....