The total dropped from 43,349 in 2005/6 to 42,592 in 2006/7.
Divided by SHA, London recorded the most complaints with 7,285. Lowets complaints were in the North East (2,010).
The drop is even larger for hospital and community health services. Written complaints fell 4 per cent from 95,047 in 2005/6 to 90,801 in 2006/7.
Comment below and tell us what you think