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The number of written complaints against GP practices in England fell by 2 per cent in 2006/7, according to figures from the DoH’s Information Centre.
The total dropped from 43,349 in 2005/6 to 42,592 in 2006/7.
Divided by SHA, London recorded the most complaints with 7,285. Lowets complaints were in the North East (2,010).
The drop is even larger for hospital and community health services. Written complaints fell 4 per cent from 95,047 in 2005/6 to 90,801 in 2006/7.
neil.durham@haymarket.com
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