Choose and Book made more user-friendly

The latest version of Choose and Book is more user-friendly and aims to address GPs' concerns with the system, the medical director for the programme has said.

Dr Stephen Miller said Choose and Book Release 5.0, which went live last weekend, is much clearer and more intuitive for users.

He said: ‘One of the things we have tried to do is listen to people a bit more and take on board their concerns. We have made assumptions in the past that if GPs had a good bit of training they will be able to use it, but we know the reality is that a lot of GPs have not had a lot of training on this. So we have tried to make it more intuitive.'

Dr Miller said it is now easier for GPs to refer to a named consultant and doctors can now sort results for services by waiting time. It also allows for more services to be put onto the system for GPs to refer to.

He said: ‘One of the complaints about Choose and Book is that it does not allow you to refer to a named clinician. Users have always been able to do this, but we are hoping that the clearer arrangement [on screen] will allow clinicians to do this more easily.’

Connecting for Health is also launching new training videos for the latest version of Choose and Book on its website.

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