Career profile: Urgent care work with Care UK

Care UK provides a range of services including out of hours, NHS 111, urgent care centres, GP practices, walk-in centres, healthcare in prisons and a new model of telephone-delivered care.

Dr Adnan Ali, GP and regional medical director for primary care, Care UK

Urgent care is a key area for Care UK and the nature of the GP role depends on the service in which they work, explains Dr Adnan Ali, GP and regional medical director for primary care at the company.

‘Within urgent care centres the role can require managing cases that vary from emergency presentations to minor illnesses and injuries, working alongside a team of advanced and emergency nurse practitioners,’ he explains.

‘Within the 111 integrated urgent care services, new roles are being developed working in clinical hubs alongside other healthcare professionals such as pharmacists, mental health nurses, dental nurses and social services.’

Care UK's integrated urgent care service aims to deliver seamless care to patients, says Dr Ali.

‘Within the clinical hub environment, the GPs will provide advice and support not only to patients but also the multidisciplinary team, including working closely with the 111 call centres to help manage patients with complex clinical needs.’

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