The group will involve senior leaders from health and social care and take evidence from clinicians, healthcare leaders and patient advocacy groups. It will aim to report its findings in Spring 2012.
It will look at successful initiatives that have improved care, and identify good practice examples from across health and social care.
The commission will gather information through a call for written evidence and up to three oral evidence sessions.
NHS Confederation chairman Sir Keith Pearson said it should not be an option for any part of the NHS to provide anything but the highest standards of dignity and care to its patients.
‘Getting it right for every patient, every time is a big challenge, but it can be done,’ he said. ‘Regulation has a critical role to play in shining a spotlight on minimum standards, but it cannot deliver the more comprehensive cultural and organisational change that may be necessary. This is an industry problem and the industry must own it.’
He added: ‘We want a warts and all picture of where care is going wrong and how we can put it right. Some of the evidence sessions may be uncomfortable listening for those of us who lead the health and social care system. But it is only through an honest look at the issues that we can come up with the right solutions that will work on the ground.’