Only 22 per cent of patients want evening surgeries

A fifth of patients in England want their practice to open at evenings and weekends, according to government-funded research.

The National Primary Care Research and Development Centre (NPCRDC) surveyed patients at 42 practices over a two-year period.

Researchers found that few patients volunteered an opinion on Saturday surgeries, but when specifically asked, 30 per cent said it was a problem.

Twenty-two per cent said they would like surgeries to hold evening clinics – again, only when pushed on the point.

Although the research was completed in 2005, NPCRDC director, Professor Martin Roland said the trend found is likely to have continued.

A DoH access survey published in July found only 14 per cent of patients are unhappy with their surgery’s opening hours. Just 4 per cent called for evening opening hours.

Professor Roland said: ‘It is true that we had to prompt patients, but perhaps they accept some problems with service because they are so used to them they don’t think about complaining. Or perhaps they do not see it as a high priority issue.

‘These are complex issues and we have submitted our findings to the government.’

Although funded by the government, NPCRDC is an independent research body comprising academics from Manchester and York Universities.

henry.ellis@haymarket.com

NPCRDC report: http://www.npcrdc.ac.uk/

Comment below and tell us what you think

Have you registered with us yet?

Register now to enjoy more articles and free email bulletins

Register

Already registered?

Sign in

Follow Us:

Just published

Health secretary has 'overplayed his hand' on remote consultation benefits, RCGP chair warns

Health secretary has 'overplayed his hand' on remote consultation benefits, RCGP chair warns

Health secretary Matt Hancock has ‘overplayed his hand’ by pushing for total use...

GMC defers revalidation for a further 9,000 doctors due to pandemic

GMC defers revalidation for a further 9,000 doctors due to pandemic

Around 9,000 doctors who are due to revalidate between March and July 2021 will have...

NHS England praises GPs after steep rise in general practice appointments

NHS England praises GPs after steep rise in general practice appointments

NHS England primary care medical director Dr Nikki Kanani has thanked GPs and their...

Half of GPs say patients harmed by delays to care during COVID-19 pandemic

Half of GPs say patients harmed by delays to care during COVID-19 pandemic

Nearly half of GPs say patients on their list have come to harm because of delays...

Viewpoint: Test and trace isn't working - could GPs do it better?

Viewpoint: Test and trace isn't working - could GPs do it better?

The outsourced test and trace system isn't working, says Dr Simon Hodes. It's time...

Doctors call for test and trace millions to be diverted to primary care and local NHS

Doctors call for test and trace millions to be diverted to primary care and local NHS

Doctors have urged the government to divert hundreds of millions of pounds from the...