Online exclusive results show that when asked the question: ‘Are staff helpful, knowledgeable and understanding of your needs?' 22.2% of respondents in the West Midlands SHA area ranked PCT staff as either excellent or good.
Second was North West (21.3%), third South East Central (18.5%) with North East finishing last (11.1%).
On commissioning, the North West was rated top (19%), East Midlands second (15%), London third (14.1%) and North East last (6%).
A total of 1,655 GPs, practice managers and other staff took part in the poll.