Dr MacGregor, from the remote Taynuilt Medical Practice, received the award after being nominated by the family of a patient suffering from the rare degenerative neurological disorder multiple system atrophy.
Dr MacGregor worked hard to understand the condition, supported the family and made sure the patient received continuity of care, trying to ensure care could be delivered in the patient’s rural home to avoid difficult seven-hour round-trips to hospital. She also provided the family with her personal phone number and got in touch while she was away on holiday to check on them.
The patient’s partner said that Dr MacGregor’s compassion should be ‘held up as an example to the public of the genuine difference that the GP can make to patients and their families at what can be the bleakest point of their lives.’
The Garscadden Burn Medical Practice in Drumchapel, Glasgow, is an inner-city practice and one of the 100 Deep End practices that serve communities in the most deprived areas of Scotland.
GP partner Dr Peter Cawston (pictured second from left above, alongside practice nurse Margaret Abraham) and his team have established new ways of working to help improve health in their local community. The practice has an attached community links worker, offers social prescribing and networks effectively with other organisations.
The social prescribing programme helps address issues including loneliness, depression and weight problems. Patients have access to yoga and cookery classes, as well as advice and support to make other lifestyle changes. Weekly yoga lessons are also held for practice staff to help promote wellbeing.
Vital GP services
RCGP Scotland chair Dr Miles Mack said: ‘At a time when GP services are under such severe stress throughout the country, these GPs and their teams exemplify just how vital the GP service is to Scottish life and communities.
'Dr Kate MacGregor makes me proud to be a GP. The way she has taken on the difficulties blocking good care for her patients is a great example of the lifelong care GPs give families as a whole.
'Realising that her options from the wider healthcare system were going to be limited for this patient, because of their location, Dr MacGregor showed real gumption, took matters into her own hands and allowed her patient to receive continuous, trusted care beyond what seemed to be possible.
‘Dr Peter Cawston and his team have led the way in showing what a practice can offer to its community in times of real stress on the system. They have broadened what they can provide and worked together to build what is a truly inspiring resource for the people of Drumchapel. They are, obviously, an integral part of the community.’