Polyclinics 'will damage continuity of care'

The DoH push for polyclinics will damage continuity of care and undermine trust and cooperation between patients and their GPs, according to a UK study.

Researchers carried out a survey of 279 patients randomly selected from three practices in Leicestershire.

Each patient had consulted their GP over the previous two weeks and completed a questionnaire measuring experiences of trust, interpersonal care and continuity.

Additionally, a sample of 20 patients and 12 GPs were interviewed about the importance of trust in consultations.

Overall, the researchers found that past experience with a particular GP and expectation of continuing care from the same GP in the future was associated with patient trust and cooperation.

sanjay.tanday@haymarket.com

BJGP Online 2008

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