Patient satisfaction with GPs remains high

A total of 88% of patients rate their overall experience of general practice as good, data published today from the GP patient survey show.

Patient satisfaction with GPs remains high
Patient satisfaction with GPs remains high

Aggregated data from July to September 2011 and January to March 2012, also show that 79% of patients rate their overall experience of making an appointment as good.

The poll also found that 93% of patients have some level of confidence and trust in the last GP they saw, and 81% are satisfied with their surgery opening hours.

While just 64% of people with a long-term condition feel they have enough support from local services to manage their condition, 90% rate their overall experience of their GP surgery as good.

A total of 71% of patients describe their experience of out-of-hours GP services as good, but 14% rated the service as poor.

Overall satisfaction with general practice is virtually unchanged from data for January to March 2011, which showed that 89% of patients rated general practice as good.

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