NHS cuts undermine patient care, RCN warns

NHS cost cutting has undermined the quality of patient care, according to the Royal College of Nursing (RCN).

Peter Carter
Peter Carter
In a speech at the RCN Congress 2008 yesterday, RCN chief executive and general secretary Dr Peter Carter said: ‘It's time to shift the balance away from the target culture back to quality patient care. Right now there are too many restrictive targets, too many restructures, too much reform and too much cost cutting.'

The RCN believes the majority of NHS patient care is safe, but called for a drive to ensure it is also of high quality.

To achieve the change, the RCN has called for all NHS services to be measured by a series of targets it calls ‘Key Care Quality Indicators', covering areas including patient satisfaction, complaints, cleanliness, drug errors, communication and dignity.

Nick.bostock@haymarket.com

Related blog - Muted start to Congress, despite the free apples 

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